How do you feel when you think about credit control?
Do you worry that aggressively chasing payment could make you unpopular? Do you think you don’t have time to chase up money owed? Do you even know how much money is owed to your company?
These are all challenging questions and usually arise when credit control has not really been managed carefully enough. It’s like house repairs, little and often means there is no cause for a major overhaul or a panic.
Credit control does not have to be difficult or awkward.
The phrase “chasing payment” may not have a particularly pleasant ring about it but if you use the phrase a “regular reminder” you may feel differently about it. After all, you don’t go into a job, run out with a jumper shouting ‘don’t worry I’ll pay you at some point in the future you won’t need to remind me!”
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